Communication skills are very important for working as a team. Working as a team, Bad communication will inevitably lead to loss of income or worse. My communication skills at the beginning of the course were not good enough. Language was my barrier because English is not my first language. Therefore, participating in any group task (classroom) was the activity which useful for improving these skills. During my course, I got many chance to improve my communication skills such as discussion class, work as a group and communicate to other group members. Furthermore, I have learnt a lot form the books about communication. In order to become a more effective communicator, I have learnt many different communication's channels such as memos - emails - meetings - teleconferencing - instant messaging.Planning skill is one of those skills which allows a manager to anticipate such issues and be prepared should they arise. My action plan for improving this skill were reading and researching articles or books which are related to an assignment. Over the past six months, I read a lot of books which were useful to my assignment such as the book about Human Resource Management, Managing Change, Marketing, Finance and operational management. Apart from reading, I did practice some exercises before the 24 hours assessment in Finance management.